Order confirmation and tracking policy

• How do I check the status of my order?
  • The status of the order is indicated in your account. At every stage, we send you an email.
  • To connect to your account, click on the following link: (link is given by the IT department)

• How to know if the order has been registered ?
  • You will receive a confirmation email as soon as your order has been registered by the platform.
  • If you encounter any difficulties, please contact us at the Customer Service.